Effective Date: December 6, 2024
This Privacy Policy outlines how The Account Pros ("we," "our," or "us") collects, uses, and protects your information when you visit our website, use our services, or interact with us. By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We may collect various types of information in connection with our services, including:
Personal Information: We may ask for personal information, such as your name, email address, phone number, and other identifying information when you register for an account, subscribe to our newsletter, or request services.
Usage Data: We may collect information about how you access and use our website. This may include your IP address, browser type, operating system, pages visited, and the time and date of your visits.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us analyze web traffic and customize our services. You can control cookie preferences through your browser settings.
How We Use Your Information
We use the information we collect for various purposes, including:
To provide and maintain our services
To process transactions and send you related information
To communicate with you, including responding to your inquiries and providing customer support
To personalize your experience on our website
To improve our website and services based on user feedback and usage patterns
To send you marketing communications, where you have opted in to receive such information
To comply with legal obligations and protect our rights
Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that business transaction.
Data Security
We take the security of your information seriously and implement reasonable technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or restrict the processing of your personal information. To exercise these rights, please contact us using the information provided below.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with a new effective date. It is recommended that you review this Privacy Policy periodically for any updates.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
The Account Pros
Email: accountpros@att.net
Phone: 833-247-4776
By using our services, you consent to our Privacy Policy. Thank you for trusting The Account Pros with your information.
Terms and Conditions Policy
Introduction
These Terms and Conditions ("Terms") govern your access to and use of the services provided by The Account Pros ("Company," "we," "us," or "our"). By accessing or using our services, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our services.
Eligibility
You must be at least 18 years old to use our services. By accessing our services, you represent and warrant that you are eligible to do so.
Services Description
The Account Pros provides a range of services related to account management, financial consulting, and related solutions. The specific services offered may vary and are detailed on our website or through direct communication.
User Responsibilities
Users are responsible for maintaining the confidentiality of their account credentials and for all activities that occur under their accounts. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
Payment Terms
All fees for our services are outlined in pricing sections of our website or service agreements. Payment must be made using accepted methods at the time of service request or as specified in service agreements.
Cancellation and Refund Policy
Users may cancel services according to the terms outlined at the time of purchase. Refunds may be issued in accordance with established criteria. Specific details can be found in our Cancellation and Refund Policy, which is provided separately.
Intellectual Property
All content, trademarks, and other intellectual property on our website and related to our services are owned by The Account Pros or its licensors. You may not use, reproduce, or redistribute any content without our prior written permission.
Limitation of Liability
To the fullest extent permitted by law, The Account Pros is not liable for any direct, indirect, incidental, special, or consequential damages arising from or related to your use of our services, even if we have been advised of the possibility of such damages.
Indemnification
You agree to indemnify, defend, and hold harmless The Account Pros and its affiliates from any claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys' fees) arising out of your violation of these Terms or your use of our services.
Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services after any changes to the Terms constitutes your acceptance of the new Terms.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the state in which The Account Pros is established, without regard to its conflict of law principles.
Contact Information
For any questions about these Terms, please contact us at:
Email: accountpros@att.net
Phone: 833-247-4776
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Cancellation and Refund Policy
Cancellation Policy
Customers may cancel their service within 14 days of the order date for a full refund. To initiate a cancellation, please contact our customer service team through the provided contact information. If canceling a subscription service, ensure the cancellation is completed before the next billing cycle to avoid being charged.
Should you need to cancel after the 14-day period, you may still qualify for a partial refund based on the services rendered up until the cancellation date.
Refund Policy
Refund requests can be made by reaching out to our customer service team. The request must include your order number and the reason for the refund. Once the request is received, we will process it within 7-14 business days.
Refund Eligibility
Full Refund: Customers are eligible for a full refund if they cancel within 14 days of purchase and have not used the services.
Partial Refund: For cancellations made after 14 days, a partial refund may be issued based on the services provided.
Non-Refundable Services: Certain services may be marked as non-refundable at the time of purchase. These include, but are not limited to, customized reports and expedited services.
Processing Times
Refunds will be processed via the original payment method within 14 business days after approval. Please note that bank processing times may vary.
If you have any questions regarding our Cancellation and Refund Policy, please feel free to contact our customer service team for assistance.